The medium and the message

The first memory of Baron Germain was the castle on the other side of the Loire valley. Squat and aggressive, it dominated the view and his life. The source of conflict for the last three generations of his line: sortie after sortie, raid and reprisal after raid and reprisal. One day the Baron decided enough was enough: it was time to send a message to le Comte d’Villefort.

He gathered his advisers and began to make important decisions. This message must be perfect. How many guards should he send with the messenger? Too few would show weakness, too many would indicate that he didn’t trust the count. After spirited discussion, it was decided that three guards would be enough if one was his most trusted lieutenant, the formidable and scarred Jean-Pierre.

Trumpeters were quickly vetoed: they always accompanied challenges. Debates on whether the messenger should wear the ermine or the sable lasted many hours. After a quick repast, the councillors started on the form of the message. The gold-edged paper was unanimously decided against, but on such a historic occasion the scroll should be illuminated and written in vermillion ink. And the Abbé himself agreed to bless the scroll before it left.

Everything was in place, as the baron looked at the expectant scribe. “I wish it to be known…”

“Ummm…”

“Hi?”

The medium DOES matter…

… but only insofar as it supports your message. The message is the most important part.

You don’t need a Facebook strategy. What you do need is a strategy to spread your message to the right people, which might involve using Facebook.

The same applies to logos, free e-books, fliers, website designs, email autoresponders, prize giveaways, plugins, taglines, social media platforms, gimmicks, competitions, branding and every other marketing activity you complete.

None of these things are the message. They’re techniques to spread the message.

Spend most of your time designing the message, not the pretty scroll case it’s delivered in.

Creative Commons License photo credit:

  • http://www.pattyk.com Patty K

    I agree wholeheartedly. It’s something I’m coming to terms with myself right now, so it’s timely too. And an excellent example of using a story to illustrate your point.

  • https://CashAndJoy.com Catherine Caine

    Expect a whole big bunch of stories here! They’re one of my favourite ways to impart information, and I’ve decided they’ll be the main – maybe sole – format I use here.

    What are you coming to terms with specifically?

  • http://atrulyholisticpregnancy.com Ann McMahon

    You just answered an imaginary little conversation i was having with you, thanks

  • http://www.pattyk.com Patty K

    Ohhh…things like my preference for Twitter vs. my audience’s preference for Facebook. RSS vs. email. Peers vs. customers. And little details, like, say: “what IS my message?” “Who ARE my people?” “What the hell do I do?” Those sorts of things… :)

  • https://CashAndJoy.com Catherine Caine

    Damn I’m good! :)

  • https://CashAndJoy.com Catherine Caine

    Oh, is that all? :)

    How clear are you feeling about your message?

  • https://CashAndJoy.com Catherine Caine

    Oh, is that all? :)

    How clear are you feeling about your message?

  • http://www.pattyk.com Patty K

    Clearer by the day. And I expect “crystal” after Tuesday. ;) (no pressure…) I’m going to spend the weekend mulling it all over.

  • https://CashAndJoy.com Catherine Caine

    No pressure at all! We’ll do that, easy-peasy. :)

  • Emilie Wapnick

    So true. When I first launched Puttylike and only had a few readers, my main impetus for growing the blog was that I felt I was writing all this valuable content (imbued with my ‘message’, if you will) and nobody was reading it. The twitter, facebook, etc. strategies became all about getting the word out precisely so that more people would hear my message.

    As I began, I quickly realized that keeping your message in mind can also help guide you strategically. Thinking about who your ‘people’ are and where they hang out (digitally speaking). All that stuff will help you make the most impact.

    Great post Catherine. :)

  • https://CashAndJoy.com Catherine Caine

    You’ve got a great grip on that, Emilie!

  • Lisa Valuyskaya

    Yes! Thank you Catherine, it’s good to know I’m not the only one going on and on about The Message. Also, we tend to overcomplicate this message. I have been guilty of that myself, and I really should know better. It should be just one main message, not a list of bullet points.
    But David Ogilvy said this better than me, way back in 1963:
    “Most campaigns are too complicated. They reflect a long list of objectives, and try to reconcile the divergent views of too many executives. By attempting to cover too many things, they achieve nothing. Their advertisements look like the minutes of a committee.”

    Funny how this is still so very true today. Often even without the executives.

    I know we’ll soon be seeing more businesses with a clear marketing message, thanks to you! :)

  • karen wallace

    Catherine, you really are the queen of stories, aren’t you? This is fabulous, clear and really hits home. Love it! You’re such an inspiration, girl! I’m off to make sure that I’m not confusing message with medium…

  • https://CashAndJoy.com Catherine Caine

    My favourite version of that is “Say one thing, or say nothing”. :)

    I love how we’re talking about the same idea from different places. We should team up sometime! What I can do with words I can’t do we with images…

  • https://CashAndJoy.com Catherine Caine

    Hooray and thankee! I’ve decided that pretty much everything I write here will be a story, they’re such a powerful way to make a point.

  • http://www.anencouragingbird.com BirdyD

    *thoughts for the Cafe*

    Thnx for the unintended encouragment to ramp it up a notch!
    Now I just gotta figure out HOW I am going to accomplish my thought.

    Guilty as charged! :-D
    Thnx for the reminder.

  • https://CashAndJoy.com Catherine Caine

    It’s easy to get distracted by the wrapper. They’re so shiiiiiny… :)

  • http://www.anencouragingbird.com BirdyD

    *hee!*

    And for a Crow, so teeehmpteeeeng! :-D